Frequently Asked Questions

Many of the commonly asked questions about this product are covered in the 'Frequently Asked Questions' page. This is usually the quickest way to get to the answer you need, and without needing to go through Customer Service.

GedScape
Frequently Asked Questions

Still Need Help?

If your query is not covered in the Frequently Asked Questions section, and your period for support has not expired, please contact Customer Service.

If your support period has expired, you will need to obtain a new product license or upgrade in order to renew your access to support through Customer Service. Discounts are available, depending on when your period for support expired.

Contact Customer Service